1. What are the features of the LeBOXTV X TV box?

   a. Android 10.0 OS.
   b. Flagship 64-bit A53 processor.
   c. 2G RAM+32G ROM.
   d. 2.4G/5G dual-band WiFi.
   e. User-friendly GUI.

2. How to connect to the Internet?

   If it is the first boot of a brand new machine, just follow the boot wizard step by step.
   If the machine has entered the main interface HOME PAGE, just press the down button of the remote control's direction key to call up the "Settings" icon, click the icon to enter the settings-network and Internet-to set up WiFi wireless network or wired network settings.

3. How to download and install the app?

   After turning on the Internet, select "App Store" on the main interface HOME PAGE to enter and download and install your favorite apps.

4. How to uninstall the app?

   Enter the main interface HOME PAGE, press the down button of the remote control's direction key to call up the "uninstall" icon, click the icon to enter the application uninstall page-select the application you need to uninstall-to uninstall.

5. How to view device information?

   Enter the main interface HOME PAGE, press the down arrow key of the remote control to call up the "device information" icon, click the icon to enter to view the device information.

6. How to contact customer service?

   Enter the main interface HOME PAGE, press the down button of the remote control to call up the "customer service" icon, click the icon to pop up the WhatsApp QR code, use your mobile phone’s WhatsApp to scan this QR code to add customer service to contact.

7. How to change the system language?

   Enter the main interface HOME PAGE, press the down button of the remote control direction key to call up the "Settings" icon, click the icon to enter the device preferences-language-select the language you need.

8. How to switch input method?

  Download the input method in the store, such as Google Chinese input method, after downloading, enter the settings-click on the language and input method-click on the virtual keyboard-click on the management keyboard-open the Google Chinese input method option, after entering the application, you can use the remote control’s menu button to switch the input method .

9.Do both wireless 2.4G WiFi and 5G WiFi support?

   Yes, support.

10. How to use the remote control learning function?

  The so-called learning function is to copy some buttons of the TV to the LeBOXTV remote control. For details, please refer to the instructions on the back of the remote control .

11.Does LeBOXTV have Live TV and VOD?

  The LeBOXTV box itself does not carry TV software such as Live TV and on-demand, but the Android set-top box has Internet connection function. Users can download software through some application markets. We are not responsible for the correctness and legality of the content contained in the third-party application installed by the user .

12. How to switch to a mouse?

  Remote control: Press the mouse button on the remote control to switch.

13.What should I do if MAC is not authorized?

   Please provide the MAC picture displayed on the device information page or the bottom photo of the fuselage to the customer service for processing.